Policies

Shipping & Returns

Last updated October 6, 2026

Where we ship

We currently ship to addresses in the United States only. We check each address with the USPS when you enter it.

Cost

Shipping within the US is free.

When your stickers ship

• Your first stickers ship within 5 business days of subscribing.
• After that, each month's stickers ship within 5 business days of each successful monthly payment.
• They travel by USPS mail in a stiffened envelope and usually arrive 2–7 business days after shipping.
• We email you when your stickers ship. You can also see each shipment on your dashboard.

Changing your address

Update your address on your dashboard any time. The change applies to the next shipment we prepare after you save it. Shipments already prepared go to the old address.

Lost, damaged or wrong stickers

If your stickers haven't arrived within two weeks of the shipping email, or they arrive damaged or wrong, email support@pinupsticker.com within 30 days of the shipping email. Please include a photo if they're damaged. We'll send a free replacement, or refund that month if a replacement isn't possible.

Returns and refunds

Stickers can't be returned once they've shipped, and we don't refund months that have already shipped. You can cancel any time to stop future charges. If you've been charged for a month that hasn't shipped yet and you cancel, email us and we'll refund it.